And yet despite the novel’s range of figures, in the course of microserfs’s conventional narrative, Coupland’s geek attends an ‘Interactive Multimedia Seminar’ and produces his searingly cynical/critical ‘8 Models of Interactivity (as far as I can see)’. It is an enumeration which exposes both the sharp limitations in the modes of behaviour exhibited during systematized transactions between (human) agents and programs; and also (more importantly) the lack of behaviours within such systems which might reasonably be worthy of the designation: interaction (as in the phrase ‘rich interaction’ and as opposed to ‘simple transaction’).